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Frequently Asked Question
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Apart from Malaysia, you can find Buds Organics products in Singapore, Indonesia, Brunei, Philippines, Thailand, Hong Kong, Taiwan, and Australia. Do stay tuned, as we will increase distribution to more countries!
Buds Organics is proudly Malaysian in origin but global in outlook! All our products are manufactured in Malaysia and have been so since 2004.
ECOCERT is an independent organic certification body based in Europe specialising in organic certification of cosmetics, personal care, and toiletries products. It has become the benchmark for organic certification worldwide and is recognised by professionals and consumers all over the world. All products have to adhere to their high requirement where at least 95% of ingredients must be from plant origins. Furthermore, there are lists of harmful ingredients that are strictly prohibited.
Through ECOCERT we also strive to enable production processes that respect the environment, better management of available energy and of natural resources (water, air, soil fertility), socially responsible sectors, and better product quality and safety. Visit the ECOCERT website Ecocert to learn more.
Absolutely YES. Our products are mild, safe, and certified by ECOCERT, one of the most established, as well as strictest organic certification bodies worldwide. Twice a year, ECOCERT visits our facilities to audit our entire operation – from marketing claims, product labels, product ingredients, through to production process and factory environment. In allowing a third party to authenticate our work, we believe that we can remain transparent and accountable to ourselves and our customers. Furthermore, our products are sent to the UK for safety assessments according to EU standards.
Yes, our products are all halal-certified by Majelis Ulama Indonesia.
Yes, our products are G6PD-safe. The main triggers for G6PD are usually certain foods, viruses, or medications. Buds Organics skincare products are applied topically, and we only use ECOCERT approved ingredients. You can find out more about G6PD deficiency triggers here G6PD deficiency
Our cleansers are made with natural sugar-based surfactants such as coco glucoside and decyl glucoside, which are safe and mild. Because they are not irritating to the eyes, they are considered to be tear-free. However, it is important to note that our eyes exude tears whenever it detects a foreign element or object. This natural reaction is essential and normal as it is how our body protects our eyes. Even when foreign elements as mild as water gets into our eyes, they will react to some extent.
Our cleansers have minimal bubbles as we use plant-based sugar and amino acid cleansers.
Usually, a cleanser becomes watery when the gelling agent, which in our case is natural xanthan gum, has failed to maintain the viscosity or thickness of the cleanser. Natural products are quite sensitive, and their stability may be affected by storage conditions when they are on the shelves or in the storage of the retail outlet. Unfavourable storage conditions will affect the stability of the cleanser, causing the cleanser to become watery. However, in terms of product safety, it is still perfectly safe to use.
We use only natural and organic ingredients. There may be differences in colour for cultivated plant materials due to seasonal or climate influences. For this reason, each batch may vary slightly in colour. We do not use synthetic dyes and prefer to leave the colour of products as they are.
The tiny particles are caused by re-crystallisation of high melting point natural ingredients such as Beeswax or Shea Butter. It will dissolve with your hand temperature. The product is still entirely safe for use.
Buds Cherished Organics and Buds Oralcare Organics are our preservative free ranges.
All our products are safety assessed according to EU Safety standards. Under these standards, all ingredients, including essential oils, are evaluated from an age-appropriate, safety standpoint. Our formulations are only approved for rolling out after extensive research on safety profiles.
Yes, they are safe for newborns as all our products are natural, mild and certified organic. Even adults love our products – the Pukka Pucker Lip Balm is a particular favourite in the office!
Here are just a few products we recommend for newborn babies (below 6 months):
- BCO Precious Newborn Head to Toe Cleanser - contains sea salt to remineralize baby's skin.
- BCO Precious Newborn Cream - contains luxurious Inca Inchi Oil to protect baby's skin.
- BCO Baby Bum Balm - dual function balm for unsurpassed skin protection, with soothing and healing properties to cure minor nappy rash.
- BSO Calming Rub Cream - aids indigestion and soothes colic and other minor tummy aches.
If your baby does not have sensitive skin, we recommend:
1-Happy Baby Head to Toe Wash - Here
Recommended for babies 6 – 12 months. A premium, preservative-free cleanser with higher organic content.
2-Everyday Head to Toe Cleanser - Here
Recommended for babies 6 – 12 months. This cleanser is our top-selling item that promises a gentle and effective clean at a reasonable price point.
We do not use ingredients derived from animals, but we do use beeswax, which is a by-product made by bees, on some of our products, such as:
- BCO Baby Bum Balm
- BCO Frost Defence
- BCO Nursing Salve
- BCO Pukka Pucker Lip Balm
- BEO Frost Defence Cream
- BSSO Intensive Repair Cream
- BSO Nappy Time Soothing Cream
Not at all. We use essential oils instead, for natural fragrance. We do not use artificial or synthetic fragrances as some contain phthalates, which is a hormone disruptor. In addition, some children and adults have allergic reactions to synthetic fragrances.
Yes, all Buds Organics products are free from parabens, phthalates, silicone, and other harmful and harsh ingredients. We use only ingredients from natural and organic farming with no synthetic chemicals such as pesticides and insecticides.
Absolutely yes! All our products are safe for newborns as they are natural, mild and certified organic.
For best quality, ensure that products are kept out of direct heat and sunlight, with their caps or covers closed when not in use.
All our products have a three-year expiration from date of manufacture, and will last for 6 months once opened within this expiration period.
No. We use natural flavours made from real fruit extracts, without artificial scents or flavourings.
Children's Toothpaste with Xylitol
Children's Toothpaste with Fluoride